Windows 7 users are reporting that Windows 10 is automatically installing on their PCs without their permission.

Several users have posted on multiple social media outlets to complain about Windows 10 automatically installing, without asking, and many times in the middle of doing something important.

One of our clients said this week: “Yep this happened to me this morning. I was in the middle of providing my customer a quote, and all of a sudden Windows closed all my programs, logged me out and started the upgrade.”

The Coastal Team has been getting calls trickling in for several weeks from law offices, dental practices, and accountants – among others – that have been hit by this and it’s a huge mess.

In some cases the upgrade finishes and the user is just very confused. In others, Windows 10 asks for a login password the user set years ago and hasn’t used since. Worse yet, in another, it’s removed access to their shared folders.

Microsoft recently changed the Windows 10 upgrade from “optional” to “recommended”, making it one level below the highest “critical” designation within Windows Update, the software update system built into Windows. The change means that if users have Windows update on Windows 7, 8 or 8.1 set to ‘install all recommended updates’, which many will do, the Windows 10 upgrade will automatically download to a user’s computer.

Microsoft, however, still insists Windows 10 will not automatically install without asking for explicit permission.